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Welcome to MiDOG Animal Diagnostics

Everything your veterinary team needs to select a test, prepare and submit samples, access results, and connect with clinical support.
Submit Your First SampleAccess the MiDOG Portal

Getting Started With MiDOG

We’re glad to have your practice with us. This onboarding resource center brings together the tools and information your team needs to begin using MiDOG with confidence.

Your first sample starts here. Find the guidance your veterinary team needs to choose the appropriate test, collect and submit samples, access reports, and connect with our team for support. Whether you are preparing your first case or helping another member of your practice learn the process, each section will guide you through the next step.

Get Your Practice Ready. A Few Details Now. A Smoother First Submission.

Before collecting your first sample, make sure your team has account access, the appropriate supplies, and the right contact information on file.

Veterinarian using a laptop to access his practice account during MiDOG client onboarding.

Confirm Account Access

Check that the team members responsible for submitting samples and reviewing results can access your practice’s MiDOG account. If you have not received access instructions or cannot sign in, contact us before creating another account.

Veterinarian using a laptop to review and confirm practice contact information during MiDOG onboarding.

Confirm Your Practice Contacts

Let us know who should receive clinical communications, who handles submissions, and who manages billing. Keeping these contacts current helps ensure questions reach the right person.

Laboratory scientist reviewing water testing data on a laptop during microbial DNA analysis.

Check Your Collection Supplies

Locate your MiDOG collection kits and review the instructions for your intended sample type. Need additional supplies? Request them before the next case arrives.

Already completed your new-client registration? You do not need to start again. Contact us if you are unsure whether your practice has an account.

Contact Us

Your First Submission, Step-by-Step

A simple path from account setup to results

Set Up Your Account

Create your veterinary practice account.

Choose Your Test

Select the best testing option for your case

Collect and Submit

Follow collection guidance and ship your sample.

Review Your Report

Access your results in the MiDOG Portal.

Get Started in the MiDOG Portal

Watch this step-by-step video for a guided tour of the MiDOG Portal. Learn how to access your practice account, register and submit a new patient sample, select the appropriate testing option, and monitor the status of active submissions. The video also shows you how to access completed patient reports, search previous submissions, order additional collection supplies, and manage your practice’s MiDOG testing workflow in one central location.

Access the Portal5
Order Test5

Collect Your Sample With Confidence

Proper sample collection helps ensure your submission accurately represents the area being investigated. Watch the step-by-step videos below for guidance on using MiDOG collection kits, preparing your sample, securing the collection tube, completing the required submission information, and packaging the sample for return shipment.

Select the video that matches your sample type before beginning collection. For unusual samples, limited volumes, or questions about preparation, contact the MiDOG team for guidance.

Download Sample Infographic

MiDOG Swab Collection Kit

Download White Collection Manual

MiDOG Urine Collection Kit

Download Urine Collection Manual

Understand the MiDOG Report

The MiDOG report brings complex microbial findings together in a clinically organized format. Watch this guided walkthrough to learn how to review detected organisms, understand relative abundance, navigate antimicrobial resistance information, and identify additional findings included with your selected testing option.

Use the report alongside the patient’s clinical signs, medical history, sample type, collection site, and other diagnostic findings. If questions remain, MiDOG offers complimentary veterinary consultations to help your team review report-specific results.

View Example Reports

Onboarding FAQs

What if another team member handles submissions?
Share this resource center with them and confirm their access needs with MiDOG. Let us know if submission, report, and billing contacts are different.
Is Parasite-Only testing the same as the full All-in-One Test?
No. Parasite-Only testing is a focused option when the principal question concerns parasites. Review the testing options above before choosing your configuration.
Can I submit a sample from a patient already receiving treatment?
Share the medication, timing, and clinical history with our veterinary team. Ask for case-specific sampling guidance; do not change prescribed treatment based on collection instructions alone.
Do samples need cold packs?
MiDOG’s published guidance does not require ice for samples properly prepared in its collection system. Follow the instructions supplied with your kit.
What if my sample is delayed or cannot be processed?
Contact us with your sample ID and tracking details. Our team can clarify the submission’s status and any next steps.
Where do I pay an invoice?
Use the MiDOG secure invoice-payment page. For questions about a charge or invoice details, contact our team.
How do I get portal access?
Contact MiDOG with your name and practice details if you have not received access instructions. If your practice already has an account, tell us so we can help you access the correct one.
Do I need to complete both the portal entry and a separate submission form?
Contact us if you are unsure which route applies to your practice. Tell us whether the sample has already been registered so we can help you avoid duplicate entries.
What if I cannot collect the recommended amount?
Contact MiDOG with the sample type and available volume before submitting. Ask whether the amount is suitable and whether it could affect interpretation.
What if I notice an error after submitting?
Contact us with the sample ID and the information that needs correcting. Let us know whether the sample has already shipped.
Are collection-kit shipping and sample-return shipping the same charge?
They are separate parts of the process. Contact us to confirm the charges and return-shipping arrangements applicable to your order.
Where can I get help with a report?
Use the report resources above or contact MiDOG to request a veterinary consultation. Have the sample ID and your questions ready.
I am a pet parent. Can I use this page?
This resource center is designed for veterinary teams. Please work with your veterinarian to discuss testing and patient-specific results.
Veterinary professional speaking by phone while accessing support on a laptop.

Prepare Your First MiDOG Submission

You now have the guidance you need to select the appropriate test, collect and package your sample, submit case information, and review your results.

When you’re ready, sign in to the MiDOG Portal to begin your submission. If you have questions about your account, test selection, sample collection, shipping, or report, our team is here to help.

Already collected your sample? Confirm that the tube is securely closed, the sample information is complete, and your shipment follows the instructions provided with your collection kit.

Access the MiDOG Portal5
Contact the MiDOG Team5