The MiDOG Lab Portal
The MiDOG Lab Portal is designed to make your diagnostic workflow easier from start to finish.
Through the portal, you can access all of your MiDOG results in one place, search reports by patient, review previous submissions, order new testing supplies, and manage key parts of the testing process with greater efficiency.
This page also serves as a resource hub for veterinary teams using MiDOG. Here, you’ll find step-by-step tutorials covering proper sample collection, how to submit and track cases through the MiDOG Portal, and how to navigate and understand the MiDOG report.
Whether you are collecting a swab, preparing a urine sample, reviewing antimicrobial resistance findings, or looking for guidance on report interpretation, these resources are here to help your team get the most value from MiDOG’s next-generation sequencing technology.
How do veterinary teams use the MiDOG portal?
Veterinary teams use the MiDOG portal to organize and manage MiDOG testing in one central place. The portal gives clinic teams access to the tools they need to submit samples, track testing, review results, search prior reports, request supplies, and better understand MiDOG reports.
Whether your team is submitting its first sample or managing multiple patient cases, the portal is designed to make the MiDOG workflow easier to follow from start to finish.
What can you do in the MiDOG portal?
Submit New Samples
Start a new MiDOG submission directly through the portal. Your team can enter case details, confirm sample information, and complete the necessary steps to begin testing.
Before submitting a sample, make sure your team has the correct collection materials, patient information, sample type, and case details ready.
View MiDOG Results
Once testing is complete, completed reports can be accessed through the portal. This allows your clinic to review MiDOG results in one place and keep diagnostic information organized for each patient.
MiDOG reports are designed to support veterinary decision-making by providing microbial insights from the submitted sample. Results should always be reviewed alongside the patient’s clinical signs, history, sample type, and the veterinarian’s medical judgment.
Search Patient Reports
The portal makes it easier to find prior MiDOG reports by patient. This is especially helpful for teams managing chronic, recurrent, follow-up, or complex cases where previous results may provide useful context.
Instead of sorting through emails or separate files, your team can use the portal to keep MiDOG reports accessible and easier to reference.
Order MiDOG Supplies
Veterinary teams can order additional MiDOG supplies through the portal so your clinic is prepared when testing is needed.
Keeping supplies available in-clinic can help your team move quickly when a case requires microbial testing, parasite investigation, or a broader diagnostic look.
Unlock Additional Reports
When additional report options are available, your team can access them through the portal. These added report views may provide expanded insight from the sample data and help support deeper review of MiDOG results.
For step-by-step guidance, watch the tutorial on unlocking additional portal features.
Access Tutorials and Training Resources
The portal page includes tutorials to help veterinary teams learn how to collect samples, submit cases, navigate the portal, and review MiDOG reports.
These resources are useful for training new team members, refreshing your clinic’s workflow, or helping staff feel more confident with MiDOG submissions.
Sample Collection Tutorials for Veterinary Teams
Proper sample collection is an important part of the MiDOG testing process. MiDOG provides sample collection tutorials to help clinic teams collect, package, and submit samples correctly.
Use these tutorials to support your team with:
- Swab sample collection
- Urine sample collection
- Sample handling and packaging
- Preparing submissions for shipping
- Avoiding common collection issues
- Training new team members on MiDOG collection workflows
If your team is unsure which sample type is most appropriate for a case, contact MiDOG support before submitting.
How do I submit a new sample through the MiDOG portal?
To submit a new sample, log in to the MiDOG portal and follow the sample submission workflow. The portal will guide your team through the required information needed to process the sample.
Before starting a submission, have the following ready:
- Clinic information
- Patient details
- Sample type
- Collection date
- Relevant case information
- MiDOG collection materials
- Shipping materials, when applicable
After the sample is submitted through the portal, package and ship it according to MiDOG’s sample submission instructions.
How do I view and understand MiDOG results?
MiDOG results are available through the portal once testing is complete. Your team can open the completed report and review the findings for the submitted sample.
Depending on the test ordered, a MiDOG report may include detected organisms, relative abundance, cells per sample, antimicrobial resistance information, and other microbial insights.
MiDOG reports should be interpreted by the veterinarian in the context of the patient’s history, clinical signs, sample type, physical exam findings, and other diagnostic information.
For help reviewing a report, your team can use the report tutorial or contact MiDOG for support.
Need help using the MiDOG portal?
MiDOG support is available to help veterinary teams with portal access, sample submissions, supply orders, report questions, and general workflow support.
Contact MiDOG if your team needs help with:
- Logging into the portal
- Submitting a new sample
- Finding a patient report
- Ordering supplies
- Unlocking additional reports
- Navigating the MiDOG report
- Understanding which tutorial to use
- General portal questions
Collect. Seal. Ship. Diagnose.
Fast, simple, and reliable for any species.
Collect
Use the sterile swab or urine collection materials provided in your kit.
Secure
Transfer your sample into the provided MiDOG tube, close tightly, and complete the test requisition form.
Ship
Place everything into the prepaid return mailer and send it back to our lab. U.S. shipping is free both ways.
Receive Results
Receive your full NGS report in 2-3 days of sample arrival
FAQs About the MiDOG Lab Portal
Please contact us through our contact page, and one of our consultants will respond as soon as possible.
Are there tutorials for sample collection?
Yes. MiDOG provides sample collection tutorials to help veterinary teams collect, package, and submit samples correctly. These tutorials can be used for team training or as a refresher before submitting a sample.
Are there tutorials for using the MiDOG portal?
Yes. Portal tutorials are available to help your team submit new samples, navigate portal features, unlock additional reports, and understand where to find key information.
How do we learn to read a MiDOG report?
MiDOG provides report tutorials to help veterinary teams understand how to navigate key sections of the report. For case-specific questions, reports should be reviewed by the veterinarian alongside the patient’s clinical history and other diagnostic findings.
What should we do if we cannot log in?
If your team has trouble logging into the MiDOG portal, contact MiDOG support for help with access, account questions, or portal navigation.
What is the MiDOG Lab Portal used for?
The MiDOG Lab Portal is used to manage MiDOG testing in one place. Veterinary teams can submit new samples, view completed results, search patient reports, order supplies, unlock additional reports, and access tutorials for sample collection, portal navigation, and report review.
Who at our clinic should use the MiDOG portal?
Veterinarians, veterinary technicians, practice managers, and authorized clinic team members may use the portal depending on your clinic’s workflow. The portal is especially useful for team members who submit samples, track results, order supplies, or help organize patient reports.
Where do we view MiDOG results?
Completed MiDOG results can be viewed in the portal once testing is complete. Your clinic can access reports through the portal and search for results by patient.
Can MiDOG help us understand report findings?
Yes. MiDOG offers support for report-related questions. Reports should always be interpreted by the veterinarian in the context of the patient, sample type, clinical signs, and case history.
Can we order more MiDOG supplies through the portal?
Yes. Veterinary teams can order additional MiDOG supplies through the portal. Keeping supplies available in-clinic can help your team submit samples more efficiently when testing is needed.
Can we submit a new MiDOG sample through the portal?
Yes. Veterinary teams can submit new samples through the MiDOG portal. The portal helps your team provide the case, patient, clinic, and sample information needed to begin testing.
Can we search for previous patient reports?
Yes. The MiDOG portal allows veterinary teams to search previous reports by patient. This can help your team review prior submissions for follow-up cases, recurrent concerns, or ongoing case management.
